A breach of contract occurs when a party to a contact fails or refuses to perform that which is due from him under the contract or performs it defectively or incapacitate himself from performing his obligations under the contract.

In recent years, e-taxi services like Bolt, Yango, Uber and others have surged in popularity, overshadowing traditional taxi businesses in Ghana. However, a recurring issue has emerged regarding fare discrepancies, leading to disputes and even altercations between riders and drivers.

Frequent complaints arise when riders request a cab with a specific fare assigned to their trip, only for the fare to change unexpectedly at the end of the journey. This discrepancy has sparked arguments and fights, leaving both parties dissatisfied.

According to legal principles, once an offer is made and accepted, there should be no alteration to the agreed-upon price. This principle was underscored in the case NTHC v Yaa Antwi, where any revision of the price after acceptance could constitute a breach of contract.

Interestingly, in the United Kingdom, Uber does not adjust prices post-journey, even in the face of heavy traffic. This raises the pertinent question: why does Ghana differ in this regard?

The disparity between pricing policies in Ghana and the UK prompts scrutiny into the regulatory framework governing e-taxi services in Ghana. Addressing this issue may require closer examination of consumer protection laws and the enforcement thereof, to ensure fair and transparent pricing practices in the e-taxi industry.

By Edwin Kobina Coleman

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Ghana, Accra, Mankessim. Ishmael Awudi is a journalist and a media entrepreneur. He founded Ghana News Guide. GNG is an online news platform that focuses on news stories within Ghana and across the world on a regular basis. The primary objective of GNG is to ensure that news stories are reported as they are, with no filters applied. In its news coverage, GNG strives for professionalism.He also founded Wetour, a local tourism agency aimed at boosting the tourism space in Ghana with the youth at focus.Ishmael works with The Afriam Network as the head of business development. Afriam Network is a global company based in Ghana, Accra that offers a variety of services such as Customer Service, Debt Collection, Order Taking, Lead Generation, Customer Surveys, and Telesales. Ishmael holds a bachelor's degree from the Ghana Institute of Journalism. He won the best online media personality award in 2019 at level 300.He has contributed to several media houses in Ghana including.

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